Spent $240 last week for floor drain and days later same problem. Called at 7am and was told it world be covered and they would arrive between 9am and 11am. Arrives at 230pm and would not do the work with and additional $100. I have used them previously at our rental property but will never use them again. Literally $240 down the drain!
Young guy came out to my location, told me he could not help me until I get a new clean out port put in. Didn't seem like he wanted to work, left me with my clogged pipes. Lazy people suck!
If you would like to use a plumber do not use roto rooter West allis. They are rude and will not come to the job.
Timely and well-done! Half hour arrival, nice technician - got the problem fixed.
I called and explained that I needed my roof drain cleaned. I said I was going to drain the roof and the person on the phone told me not to drain it. The guys showed up and said they couldn't do anything because of the water on the roof. I called back after I had it cleaned and the line opened and the price doubled. 1000.00. Then they called me and I asked for a discount since I was told not to drain the roof and we could have had the job done yesterday. The manager said I am not interested in that I said not interested in what and he told me they won't come out and I have to find a new company and he hung up on me.
We experienced a sewer backup in our basement on a Saturday morning - they were able to come by the house and were here within an hour. Rich was the tech, and he was fast, efficient, friendly and took care of our problem right away. The entire issue was resolved inside of an hour. Highly recommended. Considering the issue it was a relatively pain-free experience. :)
Roto Rooter is a US Plumber based in West Allis, Wisconsin. Roto Rooter is located at 11030 W Lincoln Ave, West Allis, WI 53227, USA.
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